At Schuul, trust is our foundation. We are committed to protecting your personal data and ensuring transparency in how we handle your information. This policy outlines our practices regarding data collection, usage, and security.
1. Information We Collect
We collect only what is necessary to provide our services effectively:
- Account Data: Name, email address, phone number, and profile preferences provided during signup.
- Transaction Details: Payment history and subscription status via Stripe. We do not store card numbers.
- Usage Analytics: Device type, IP address, browser version, and session logs to improve performance.
- Communications: Messages exchanged between students and tutors on the platform for safety and moderation.
2. How We Use Your Data
Your data powers the Schuul experience. We use it to:
- Facilitate student-tutor matching
- Process secure payments & payouts
- Prevent fraud and ensure platform safety
- Personalize dashboard recommendations
- Send important service notifications
- Resolve support tickets and disputes
Rest assured: We do NOT sell, trade, or rent your personal data to third parties.
3. Your Rights & Control
You retain full control over your personal information. You have the right to:
- Access: Request a copy of all personal data we hold about you.
- Correction: Update inaccurate or incomplete information via your profile settings.
- Portability: Download your data in a machine-readable format.
- Deletion: Request permanent deletion of your account and associated data ("Right to be Forgotten").
Data Requests
For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at
info@schuul.com.
4. Cookies & Tracking
We use essential cookies to keep you logged in and functional cookies to remember your preferences. You can manage cookie settings directly in your browser. We do not use third-party tracking cookies for advertising purposes.