Terms & Conditions

Last Updated: November 2025

Welcome to Schuul

These Terms of Service govern your use of the Schuul platform. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

1. User Responsibilities

To maintain a safe and productive environment, all users agree to:

  • Professional Conduct: Tutors must provide accurate qualifications and maintain professionalism at all times.
  • Respectful Interaction: Students and tutors must communicate respectfully. Harassment or abusive language is strictly prohibited.
  • Compliance: Users must comply with all applicable local laws and safety regulations.
  • Authenticity: You may not impersonate others or use the platform for unauthorized commercial activities.

2. Subscription & Payments

  • Pricing: Schuul Premium is available for £4.99/month.
  • Billing: Subscriptions renew automatically unless cancelled via your dashboard.
  • Security: All payments are processed securely via Stripe. We do not store financial data.
Refund Policy
Refunds are issued only for technical errors or disputes verified by Schuul Support.

3. Liability & Limitations

Schuul acts as a connector between students and tutors. We are not responsible for:

  • Academic outcomes, exam results, or specific grades.
  • Personal arrangements or payments made outside the platform.
  • The content of private lessons or user-generated materials.
Disputes regarding lessons must be reported to Schuul Support within 48 hours of the session.

4. Account Termination

We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in fraudulent activity, or compromise the safety of our community.